About Smile Fees
We strive to provide an excellent
service at Smile. This includes using the best equipment and clinically-proven
techniques and materials, providing a special environment with all
the little extras that make coming here as pleasant an experience
as possible, and not least, allowing time to listen to you and discuss
your options with you. Our fees are set carefully to allow that
level of care, but to be competitive and good value. Also, we base
our care on a preventive, long-term approach. This means once we
get your mouth healthy, we intend to try to keep it that way, preventing
the need for repeated future treatment and expense.
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Smile
guarantees
We are happy to guarantee work that we have recommended and carried
out. All restorations will be guaranteed for at least one year,
and implants and advanced crown & bridgework, for five years.
This is
subject to
· bi-annual attendance at Smile for check-ups and prescribed
hygienist visits
· the wearing of mouth guard protection during any contact
sports.
Guarantees
do not cover the following
· damage to restorations or dentures caused by trauma or
accident
· failure of restorations due to poor oral hygiene, poor
mouth care and lack of dietary control against our preventive advice
· any case where the restoration was not the restoration
of choice by the dentist
Payment
Options
You will be given a computer-generated estimate after any examination,
where treatment is recommended. All fees will be discussed openly.
You are required to pay for each item of treatment on the day you
have it. Where treatment is complex or involving laboratory work,
you will be asked to pay half the balance at the outset of treatment
and half at the end of treatment. For your convenience, we accept
cash, cheques, debit cards and credit cards. For treatments over
£250, we can arrange finance for you. Please ask us for further
details.
Insurance
Options & Payment Plans
We offer ‘Denplan Essentials’, a scheme whereby you
pay for routine check ups & hygienist visits in instalments
with the bonus of some additional insurance benefits. For implants
and other complex work, we can sometimes offer a special insurance
package.
Changes to your appointments
/ Cancellations
New patient assessments must be reserved by payment at least 48
hours in advance. As our diary is very busy, we request 24 hours
notice for a cancellation / change of appointment. Some types of
appointment require a deposit to reserve your booking. In some cases
this is non-refundable. We reserve the right to charge for failed
appointments based on an hourly rate unless due to exceptional circumstances.
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